08712 459 298
Please be aware that this is a premium number, with calls costing around 13p per minute plus your service providers connection charge.
Monday – Friday 9am to 5pm
PLEASE DO NOT CALL US REGARDING SIA RELATED PROBLEMS OR QUESTIONS, CALL THE SIA ON THE ABOVE NUMBER DURING THE APPROPRIATE TIMES.
The Security Industry Authority (SIA) in their infinite wisdom; decided to close their call centre in July 2016 leaving countless thousands of licence holders and applicants in limbo regarding their applications, renewals, general questions, queries and licensing problems. The SIA do not advertise the above phone number on their website, preferring to direct you to a contact form and promising to reply to you within 10 days. Unfortunately many licence holders and new applicants have waited several months in some cases for a reply – and even then their initial problem wasn’t solved. This meant that hundred’s if not thousands of people have either lost their jobs as a result of being unlicensed, or have not been able to start work due to the delay and communication issues caused by the SIA. If this is the case for you, please seek legal advice.
Why did the SIA close their call centre?
Presumably to ‘streamline operations’. In layman’s terms, to save money – their profits! All the while continuing to charge an extortionate amount of money to individuals every 3 years; £220 to allow you the privilege of working in an underpaid, over subscribed security industry that they promised to reform when they were formed way back in 2003. They claimed that regulation and licensing would create a manpower shortage and drive up wages! Fast-forward 15 years and wages are in most cases lower than they were in 2003. Door Supervisor’s are a prime example of this, some claiming to be on £15 per hour back then and £8 per hour now!
Who are the SIA and what do they do?
Good question: ‘The Security Industry Authority is the organisation responsible for regulating the private security industry.’ They deal with the compulsory licensing of individuals working within the private security industry in the United Kingdom. The SIA licence is not valid in any other country other than the United Kingdom. They also manage the voluntary Approved Contractor Scheme (ACS). It’s an offence to falsely claim ACS status under section 16 of the Private Security Industry Act 2001.
How old do you have to be to get an SIA?
You have to be at least 18 years old to apply for an SIA licence.
Can I work in security without an SIA licence?
Yes – you can work in a manned guarding role ‘in-house’ without an SIA licence, as long as the activities involved are not in relation to a licensed premises, i.e: not in a pub, bar, club or restaurant.
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